Basic skills
Listen and respond
to spoken language, including straightforward information and narratives, and follow straightforward explanations and instructions, both face-to- face and on the telephone.
Speak to communicate
information, feelings and opinions on familiar topics, using appropriate formality, both face-to-face and on the telephone.
Engage in discussion
with one or more people in a familiar situation, making relevant points and responding to what others say to reach a shared under- standing about familiar topics
in familiar exchanges connected with education, training, work and social roles .